Registration and Withdrawal Policy – Continuing Education
1. Registration Policy
1.1 Students must register for courses and pay the required fees before the beginning of each session. Registration can be done at one of our offices, by phone with Visa, Mastercard or American Express or by MANIWeb (in French only) at: socrate.umoncton.ca
1.2 Students registered in a graduate degree program must register at the Continuing Education office of the Moncton campus.
1.3 It is the student’s responsibility to withdraw from a course in the time specified (see section 2. Withdrawal and refunds below). The University reserves the right to cancel registration if a student has not paid the course fees. An amount equal to the course fees and insurance costs, if applicable, will be charged.
1.4 Registration is done on a first come, first served basis. No further registrations will be accepted once the maximum number of students registered in a course has been attained.
1.5 University regulation 5.3 states that registrations will not be accepted after the last day on which withdrawal from a course or change in a course is possible without a notation in the student transcript.
2. Withdrawal and Refunds Policy
2.1 Students registered on a part-time basis (eight credits or less, except for thesis blocks) must notify the Continuing Education office on their campus of the cancellation of their registration or the withdrawal from a course.
a) Weekday courses (face-to-face or distance learning)
Refunds will be issued as follows: a full refund, less a $50 administrative fee, will be issued if the withdrawal is made within the first nine hours of class. After nine hours, there will be no refund.
b) Weekend courses (face-to-face or distance learning)
Refunds will be issued as follows: a full refund, less a $50 administrative fee, will be issued if the withdrawal is made on the first business day following the first weekend of the course. After this date, there will be no refund.
c) Internet courses (mediatized)
Refunds will be issued as follows: a full refund, less applicable fees, and a $50 administrative fee will be issued if withdrawal is made before the tenth business day following the course start date. After this date, there will be no refund.
d) Unpaid tuition fees
In the event of non-payment of tuition fees, withdrawals made without complying with the above conditions will incur administrative charges equivalent to the tuition fees, related fees and insurance charges, if any. The administrative fee will apply whether or not the course has been taken. It is the student's responsibility to cancel their enrollment in a course within the prescribed deadlines.
e) Illness or accident
Refunds will be made as follows: upon presentation of an explicit doctor's note, up to 50% of tuition fees will be refunded if the request is made during the first half of the course. After this period, there will be no refund.
3. Mention in record(1)
3.1. Students registered on a part-time basis (eight credits or less, except for thesis blocks) must notify the Continuing Education office on their campus of the cancellation of their registration or the withdrawal from a course.
a) Deadline for change or withdrawal without mention
Students may withdraw from a course or change their enrolment without mention being made in their file if the withdrawal or change is made before the date indicated in the university calendar(1): https://www.umoncton.ca/repertoire/dates. After this date, and up to the deadline for withdrawal without failure, any withdrawal from a course results typically in the letter R for that course.
b) Deadline for withdrawal without failure.
Students may withdraw from a course without failing if they do so before the date indicated in the university calendar(1): https://www.umoncton.ca/repertoire/dates. After this date, withdrawal from a course will typically result in the course being marked E.
(1) Courses with irregular timetables and courses offered in the spring-summer session do not have dates mentioned in the university calendar. Students can ask Customer Service staff about these dates as soon as the course begins.
4. Appeals Procedure (Moncton Campus)
Customer Service staff must comply with university regulations and Continuing Education policy. However, Continuing Education places great importance on dispute resolution. If a student wishes to contest a decision, they must submit their request in writing, within a reasonable timeframe, to the Continuing Education Department by email: formationcontinue@umoncton.ca