0033 - Change management: overcoming resistance

Course Description

This training is offered only to members of the NB Association of Municipal Administrators as part of the Municipal Management Training Program.

This workshop is designed to ensure that you have the knowledge and skills to effectively lead and support change initiatives. It is based on research and best practices that are then translated into practical and proven strategies for success in the workplace. Particular emphasis is placed on the work of John Kotter, one of the leading authorities on change management principles and practices.

Learner Outcomes

• Articulate a vision for a change initiative;
• Develop and implement a change management plan;
• Identify and address resistance to change;
• Engage and empower people to act;
• Institutionalize the change.

Applies Towards the Following Certificates

• Municipal management training program : Block 1 : Leadership and management