0040 - Lean management for municipalities

Course Description

This training is offered only to members of the NB Association of Municipal Administrators as part of the Municipal Management Training Program.

The success of a continuous improvement approach requires many winning conditions. This is why it is so important that the Lean approach be well understood and well supported at each level of the organisation.

This training session for municipal managers will focus especially on implanting a continuous improvement culture and will present Lean and Six Sigma concepts and tools.

The trainer will provide three practical activities which are LeanLab tm simulation, Wastes identification and Process mapping.

Lean Tools covered during the training

• Project Charter
• Process Mapping
• Case study of a process
• 2X2 Form • Identification of the 7 sources of waste
• Visual operational Station (DMS)
• Flow Chart
• Kanban
• 5-S
• Poke Yoke
• A3 Charter
• Calculation of work load/Balance work flow capacity
• Takt Time

Day 1

• Lean and continuous improvement management: Lean applied to various processes
• Project Charter
• Process Mapping
• Case study of a process
• Identification of the 7 sources of waste
• Reduction of the nonvalue added activities

Day 2

• LeanLab tm Simulation: Lean applied to operations
• Learning Lean tools and principles aiming at continuous improvement
• The link with change management

Applies Towards the Following Certificates

• Municipal management training program : Block 3 : Operational management and contemporary themes